Privacy Policy
Effective Date: 9.9.2025
Last updated: September 9, 2025
PETiva Brands operates this store and website, including all related
information, content, features, tools, products and services, in order to
provide you, the customer, with a curated shopping experience (the
"Services"). PETiva Brands is powered by Shopify, which enables us to
provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your
personal information when you visit, use, or make a purchase or other
transaction using the Services or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of
the Services, you acknowledge that you have read this Privacy Policy and
understand the collection, use, and disclosure of your information.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to
information that identifies or can reasonably be linked to you or another
person.
- Contact details including name, address, phone number, and email.
- Financial information including payment and transaction details.
- Account information including username, password, and preferences.
- Transaction information including items viewed or purchased.
- Communications with us including customer support inquiries.
- Device information including IP address and browser data.
- Usage information regarding interaction with the Services.
Personal Information Sources
- Directly from you when using or communicating with the Services.
- Automatically through cookies and similar technologies.
- From service providers working on our behalf.
- From partners or third parties.
How We Use Your Personal Information
- Provide and improve services, process orders, and manage accounts.
- Marketing and advertising communications and promotions.
- Security and fraud prevention.
- Customer support and communication.
- Legal compliance and enforcement.
How We Disclose Personal Information
- With Shopify and service providers.
- With marketing partners for advertising purposes.
- With affiliates and corporate partners.
- For legal, compliance, or business transactions.
Children's Data
The Services are not intended for children, and we do not knowingly
collect personal information from children under the age of majority.
Security and Retention
No security system is perfect. We retain personal information only as
long as necessary to fulfill purposes described in this policy.
Your Rights and Choices
- Right to access, delete, and correct personal data.
- Right to data portability.
- Right to opt out of targeted advertising.
- Right to manage communication preferences.
International Transfers
Your information may be transferred and processed outside your country,
using legally approved safeguards where required.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on
this page with a revised date.